Jatheon’s Plug n Comply™ email archiving solution

Is available on the PnC² Next Generation family of appliances.  The appliances are all RAID configured with battery back up units and increased storage ranging from 700GB to 27TB. The new Plug n Comply™ email archiving solution provides simplified archiving and management, yet offers the ultimate in regulatory compliance and eDiscovery capabilities for SMB, Enterprise, Education and Government clients.

Our network appliance reduces the risk associated with outsourced technologies, significantly reduces email storage and discovery costs, and enforces electronic records management policies. Additionally Jatheon’s archiving appliance will offer indexing and archiving functionally for enterprise based email/IM encryption systems. We offer organizations a cost effective, easy to use email management solution that is complemented by its constantly evolving next-generation technologies. As a result, organizations are able to help satisfy their email and policy management, compliance, legal discovery, and mail migration needs.

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The worldwide explosion in email and instant messaging (IM) usageAccording to independent market research firm The Radicati Group, the average corporate email user sends and receives a total of 133 messages per day, one-quarter of which are sent with attachments. And despite concerns over its management and use, enterprise IM adoption is also heating up, driven by its immediacy of use and the benefits of group collaboration. As demand grows, email management will be mission critical to any business operation.

The increasing storage requirements of corporate email users
As more graphics-rich forms and documents are sent as email attachments, average email message sizes are rapidly rising. The average corporate email user sends and receives roughly 16.4 MB of data per day, and that figure is expected to exceed 21.4 MB by 2010. Email management becomes increasingly important in managing vast amounts of data.

Regulatory compliance requirements
An increasingly litigious environment surrounding the use and storage of email and other messaging data has affected companies in virtually all industries. “Failures in finding, saving and sharing emails are bedeviling large and small litigants, undermining their credibility with judges and affecting the outcome of high-stakes trials,” writes Don Clark in The Wall Street Journal. “New federal rules have reinforced companies’ obligations to produce electronic evidence, which has exploded in volume as emails replace phone calls and other business communications.” Regulatory compliance further drives the need for efficient email management.

Email Retention

It is an accepted fact that corporate email includes business records or in certain circumstances, controlled records. CR’s are usually records with privileged information such as social insurance numbers, loan numbers, credit card numbers etc. An email retention policy informs employees what email needs to be archived and for how long.

As much as 75 per cent of a company’s intellectual property is housed within its messaging system. And a recent study by Osterman Research found that the majority of us don’t want to reinvent the wheel every time we’re working on a new message – more than 90 per cent of email users refer to old email when composing new email. An archive offers a company access to a rich repository of corporate knowledge through an easy-to-use search interface.

Your policy for how email and IM will be used and retained by your company should be developed with input from across the organization. Give IT, legal, HR, compliance, customer relations, and administrative departments a seat at the policy planning table – and make sure international divisions of the company have a voice, too.

Policy Management

Managing the day to day policies that pertain to email is a big task, one that if manually performed will consume precious resources; Jatheon’s Plug n Comply appliances have the ability to review messages in real-time for user created rules.

Policies can be applied to all messages received by the archive or just to a random percentage. The Compliance Officer has the ability to also create a severity level for each defined policy. The system will calculate a ‘risk’ factor based on the total number of messages and the policies violated combined with the severity factor. This is displayed to the Compliance Officer in the system overview.

Email Platform Migration

Determining if your current network design, topology, and bandwidth are adequate for a new messaging environment can be a difficult task. One must consider where to place the new servers, which new and old servers will be connected for synchronization, and how email routing will be configured during a coexistence period. Migration tools from the new email server manufacturers typically are not sufficient to do a complete migration and investigation of third party tools is often required.

Mail Platform Migration

Organizations from time to time change the mail platform that they are using, sometimes from one vendor to another. The Jatheon Plug n Comply appliances offer a simple way to manage the legacy mail issues that will arise in these situations.

By implementing the Jatheon appliance BEFORE the mail system migration takes place; the burden of migration the user’s mail files can be eliminated. The legacy mail is placed into the archive and can be reviewed or forwarded by the users back to their mail client after the new mail system is operational.